FAQ / ETI Insurance / How do I claim compensation?
How do I claim compensation?
In order to receive your compensation, you need to apply to the insurance company. The application should include copies and originals of the required documents. You can see the complete list of required documents in the Terms and Conditions of the Insurance Contract.
You should send the complete set of documents by post (preferably via registered mail with advice of delivery) at the address specified in the policy.
The insurance company may contact you at the phone number specified in the application or via email to clarify some information. The insurance company has the right to demand additional documents confirming the insured event and the circumstances related to its occurrence, for a more detailed investigation and the calculation of the payout.
The compensation will be paid out within 15 workdays of the day the insurance company receives all the necessary documents (copies and originals according to the list).
You should send the complete set of documents by post (preferably via registered mail with advice of delivery) at the address specified in the policy.
The insurance company may contact you at the phone number specified in the application or via email to clarify some information. The insurance company has the right to demand additional documents confirming the insured event and the circumstances related to its occurrence, for a more detailed investigation and the calculation of the payout.
The compensation will be paid out within 15 workdays of the day the insurance company receives all the necessary documents (copies and originals according to the list).