FAQ

Trip Cancellation – Europe

The package may only be booked as a part of the Flight+Insurance service.

Territory covered: Ukraine.

Trip cancellation insurance provides for coverage of financial risks resulting from trip cancellation/interruption. This allows the insured person to obtain compensation of prepaid travel expenses (cost of air tickets, hotel accommodation, entrance tickets etc.) if the person cannot start the trip or is forced to interrupt it.

"Trip cancellation" features:

• the maximum insurance compensation is € 5 000 per person*;
• trip cancellation insurance may be obtained only by citizens of Ukraine;
• a policy may be issued no earlier than 180 days and no later than 7 days before departure.

*Please, pay attention that "Trip cancellation" provides for a 10% deductible franchise.

The insured accident shall be understood as the impossibility to make a trip as a result of a sudden, unforeseen and accidental event which happened before the departure date of the trip, namely:

Reason for trip cancellation	Limits
1. Death of the Insured person, his/her family member or travel companion.	100%
2. Trauma or sudden illness, including COVID-19, of the Insured person, his/her family member or travel companion that requires out-patient treatment.	100%
3. Trauma or sudden illness, including COVID-19, of the Insured person, his/her family member or travel companion that requires in-patient treatment.	100%
4. Destruction of the Insured person's property as a result of fire, natural disasters or illegal actions of third persons.	100%
5. Theft or damage of the vehicle on which the booked trip was planned.	100%
6. Participation of the Insured person in legal action.	100%
7. Theft of the Insured person’s, his/her family member’s or travel companion’s documents (tickets), passport, driving license or another documents, thus it becomes impossible to make a trip.	100%
8. Dismissal of the Insured person by the initiative of the employer.	100%
9. Failure or inaction in work of machinery and other unforeseen technical problems with water transport (liner, motor ship) intended for making a booked and paid trip (cruise).	100%

The insured accident also shall be understood as a sudden unforeseen interruption of the trip as the result of accidental, unpredicted and unintentional event which happened during the trip abroad and inflicted losses to the Insured person, namely:

Reason for trip interruption	Limits / Deductible, (in % of the amount of damage) - 10%
10. Death, accident injury or sudden illness, including COVID-19, of the Insured person or Insured person’s family member.	100%
11. Destruction of the Insured person's property as the result of fire, natural disasters or illegal actions of third personse.	100%
12. Failure or inaction in work of machinery and other unforeseen technical problems with water transport (liner, motor ship) intended for making a booked and paid trip (cruise).	100%