FAQ

To request a change to passport data:

1. Mark correct passenger's data in the appropriate fields.
2. Click on "SEND REQUEST".

The request will be processed within 72 hours. We will let you know of the results via email. If the fare rules and flight route provide for changes in passenger's passport details, the changes will entered in the system and available to the airport and airline staff. Pay attention! In case the changes are possible with additional payment, the information with changing conditions and surcharge amount will be sent to the customer's email.

In accordance with the rules of TTN BTM offer and acceptance agreement, any actions taken from the "MY ACCOUNT" considered to be produced by the buyer personally. Responsibility for the accuracy of the data is assumed by the person who initiated the change in the ticket.