FAQ

In order to book a ticket and buy it out at the railway ticket office, you need to:

• find suitable train;
• point out target places;
• choose option “Book”;
• make payment for the booking service within 25 minutes.
  

After payment, a 14-digit code, which you have to present at the ticket office of Ukrzaliznytsia, will be assigned to your order. Pay special attention to the final date of buying out the ticket (it is indicated on the payment page).