FAQ
FAQ
/ Top questions
Top questions
How you can buy a train ticket?
How to reserve a train ticket?
How you can prolong reservation?
How you can check available trains and seats
What you should do if there are no available seats
How to pay for a train ticket?
How you can receive a train ticket
How you can refund a train ticket
What you should do if a mistake is made in the first or last name
Changes in paid reservation
What is the electronic train ticket
If you are travelling with child, how you can find out the price of a ticket
Electronic baggage receipt
Animals transportation
Documents required for travelling
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