FAQ

To add visa information to a paid booking, please:

1. Log into "My account" – "Flight tickets" – "Booking #" – "Edit order" – "Add visa details".
2. Enter visa details of each passenger in the corresponding fields. If you want to add some additional information to your request, write it in the "Comment" field.
3. Click on "Send request ".

The request will be processed within 72 hours and the data will be added to the system. You will be informed of the completed processing via e-mail.

In accordance with the rules of TTN BTM offer and acceptance agreement, any actions taken from the "MY ACCOUNT" considered to be produced by the buyer personally. Responsibility for the accuracy of the data is assumed by the person who initiated the change in the ticket.