FAQ

If it is specified in “Ticket Type” field of the payment page as follows:

1. Electronic ticket — print out the ticket and present it when boarding a train.
2. Ticket with delayed printing — print out the order form or rewrite the 16-digit code indicated in the form. Present it at the railway box office and receive a printed boarding pass.
3. Reservation — pay for the reservation service and present the 14-digit code at the railway box office. The cashier will issue a printed boarding ticket.
   

Attention! It is possible to receive a ticket with delayed printing only at a railway box office on the territory of Ukraine no later than 15 minutes before train departure.